Terms of service

This is how we handle your data:
Personal data we collect

When you visit the website, we automatically collect certain information about your device, including information about your browser, IP address, time zone and some of the cookies installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "device information".

We collect device information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

The cookies we use are:

- Necessary cookies for the website to work correctly for you. Without these, some functions will not work for you to surf around - Easy navigation and a good experience at the checkout. This is so that we can analyze how your visit to us looks like so that we can improve. In some cases, we share this analysis with our partners to avoid e.g. fraud or the like.

- Marketing. We do not use this type of cookie so that we can adapt our marketing to you. This alert may be personalized based on our analysis collected. So that you can receive personalized offers. e.g. discount codes or other types of offers.

- Personalization. We use certain information about you. Such as purchase history so that you do not receive repeated marketing from us.

- "Log files" track actions that occur on the website and collect data including your IP address, browser type, ISP, referring/exit pages and date/time stamps.

- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the website.

The tags we have for advertising are:

Tiktok

Meta

Google

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including card number (in some cases), email address and telephone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this privacy policy, we're talking about both device information and order information.

HOW DO WE USE YOUR PERSONAL DATA?

We use the order information we collect generally to fulfill all orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations).

We use the device information we collect to help us investigate potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with website and to assess the success of our marketing and advertising campaigns).

In order to be able to send out newsletters and/or text messages with offers of various campaigns, order information, conduct customer surveys, receive feedback and invite to PR and customer events, we need to process your personal data. This is only done after we have obtained your consent in connection with your handing over your data to us. Your data is saved with us until you choose to unsubscribe from, for example, newsletters or SMS mailings.

If you want to unsubscribe from receiving text messages and notifications, reply STOP to text messages sent from us or use the unsubscribe link we provided you in one of our messages.
We do not charge for the text message service, but you are responsible for all fees and charges associated with sending text messages that are charged by your provider. Message and data charges may apply.

We value your privacy and the information you agree to share in connection with our SMS marketing service. We use this information to send you text messages (for your order, including abandoned checkout reminders), offers and transaction texts, including requests for reviews from us. The information you provide to us for texting will not be shared with any third party other than the texting partner, for the purpose of activating and operating our texting program.

The market channels we use are the following:

Facebook

Tiktok

Google

Klavyio

Yotpo

SHARE YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to run our online store - you can read more about how Shopify uses your personal information here. We also use Google Analytics to help us understand how our customers use the website - you can read more about how Google uses your personal information here. You can also opt out of Google Analytics here.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative's (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by clicking on the links below:

Meta

Google

Additionally, you may opt out of certain of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Please note that we do not change our website's data collection and usage practices when we see a Don Not Track signal from your browser.

Your rights within the EU

If you are a resident of Europe, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.

In addition, if you are a resident of Europe, we note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the Website), or otherwise to pursue our legitimate business interests as set out above . Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention - How long do we keep your data?

When you place an order through the Site, we will retain your order information for our records unless and until you ask us to delete this information.

REVIEWS

Drop of Mindfulness reviews all reviews before publishing to filter out fake reviews and spam. In this way, we ensure honest and credible product feedback from our customers.

Changes may occur:

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Feel free to contact us:

For more information about our privacy policy, if you have questions or if you want to make a complaint, please contact us by email at idastina@grandprojects.com or by post using the details below:

DOM SPORTS AB - 559331-4221

VAT number: SE1850000000052401086773

Engelbrektsgatan 21B, 114 32 Stockholm